NHTSA Complaint #11589503 — 2016 BUICK REGAL

EXTERIOR LIGHTING issue reported to NHTSA

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Complaint Details

ODI Number 11589503
Vehicle 2016 BUICK REGAL
Component EXTERIOR LIGHTING
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

I purchased the 2016 Buick Regal used in 2021 with 40,000 miles., it now has close to 70,000 miles. It’s still in well cared for mint condition, except for the driver side headlight. Condensation appeared and has been getting worse, dealership says the only option is buying another complete headlight assembly for $1200.00. The LED part of that headlight has stopped working., it’s inevitable that the bulbs themselves with fail also. This is a safety issue. It’s absurdly cost prohibitive for me and most everybody else to spend that kind of money to fix a headlight.., and $1200.00 is the cost of the part alone, we’d be adding labor to that. This is a manufacturer defect that so many people are suffering with. They say we’re getting no relief from this because not enough people have filed complaints to the NHTSA. GM should be compelled to provide this part to us at a much more reasonable price. I’m just a poor widower dad with a daughter in college. Thank you.

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