NHTSA Complaint #11460367 — 2014 FORD TAURUS STEERING

Complaint Details

ODI Number	11460367
Vehicle	2014 FORD TAURUS
Component	STEERING
Date of Incident	April 8, 2022
Date Filed	April 11, 2022
Mileage	84,300 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	LA

Consumer Description

The contact owns a 2014 Ford Taurus. The contact stated while her daughter was driving 50 MPH, she started to smell a burning odor and shortly after the steering wheel seized. The contact stated no warning light was illuminated. The driver saw no flames nor smoke. The driver stated that the vehicle began to steer to the right but she was able to safely park in a nearby parking lot. The vehicle was not drivable. The contact took the vehicle to independent mechanic and made the mechanic aware of the failure. The vehicle was not diagnosed or repaired. A dealer was not contacted. The manufacturer had been informed of the failure. The failure mileage was approximately 84,300.

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