NHTSA Complaint #11460232 — 2017 FORD EXPLORER
STRUCTURE:BODY issue reported to NHTSA
Complaint Details
| ODI Number | 11460232 |
| Vehicle | 2017 FORD EXPLORER |
| Component | STRUCTURE:BODY |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | PA |
Consumer Description
A-Pillar exterior windshield trim became detached from the passenger side at highway speeds without warning and no prior indication of damage. This appears to be a very common issue with this generation of models based on a simple internet search, and I am shocked that Ford Motor Co. is doing nothing to resolve this. The loose piece becomes a hazard to other motor vehicle operators where it could potentially strike a vehicle causing windshield damage, startle an operator causing loss of control, or in the case of motorcycles, injure the operator. Even if it does not strike another vehicle or operator, it becomes road debris and is a safety hazard to other vehicles, and to persons attempting to retrieve it. While we were fortunate that it did not cause any further incident, the potential for a serious accident is high with this defect.
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