NHTSA Complaint #11460073 — 2011 NISSAN ROGUE

My son was driving our 2011 Nissan Rogue that only has 58K miles on it. At first you could just feel a difference in the accelerator pedal and the transmission shifted gears. The car was shaking bad at 45 miles per hour when the car was warm. The gears started making noise during certain shifts in the transmission and sounded like driving over a rumble strip in the road, then would vibrate the same at about 55 miles per hour. The noise changed so when the car switches gears the noises would change in pitch. When it drives the noise is loud and you can feel it rock when the transmission is switching gears. You have to grip the steering wheel. If you consistently drive the noise and shaking would get worse and would make squeaking sound. When breaking the car rocks and hesitates as it downshifts. We first took the car to pep boys and they changed the front axle. They did a thorough check under the vehicle and everything look like normal wear and tear. There were no leaks. The car moved somewhat smoother drive wise, but there consistent mechanical problems were still the same. We took the car back to pep boys for the same issues and we replaced all the tires, brakes, checked wheel bearings, they did another thorough check and the transmission fluid was fine and there were no leaks. They did finally do a good test drive to and recommended a full replacement of the transmission. We then took the car to Nissan for another opinion and they said it was the transmission and that we had problems with the axles, even though we just had the axles replaced. Nissan ran full diagnostics and there are no codes or an engine light and the computer was good. We definitely don’t think these are normal problems. 1. The car only has 60K miles and has regular upkeep and maintenance. 2. It is definitely a safety hazard with the shaking and rocking and feeling like it won’t break in time. At this point it even does it at low speeds. It is not safe!