NHTSA Complaint #11459959 — 2015 HYUNDAI SONATA
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA
Crash
Complaint Details
| ODI Number | 11459959 |
| Vehicle | 2015 HYUNDAI SONATA |
| Component | FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | Yes |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | VA |
Consumer Description
I had a safety recall on my car for the Smart Junction Box. I took the car to the dealership on March 9th 2022. They updated the software that controlls the Smart Juntion Box. On March 11th 2022 at 6:45am I got in a car accident due to the automatic braking system failure. I run into a Ford F-150 at the stop light. Even the brakes at this point failed to work properly as well. I called the deslership and explained what happened to me and I was told by the technician that there is a possibility that the update of the software that runs the Smart Junction Box has impacted the Smart Cruize Control. He said there is a possibility that the Smart Cruize Control settings have been erased to default so the car needed a new settings. That was something I did not know about. My car has the option where you can choose what distance you want between your car and the car in fromt of you. It goes from one-space car to four-space cars. So according to the technician this may has been the problem.
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