NHTSA Complaint #11459852 — 2014 TOYOTA FJ CRUISER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11459852
Vehicle	2014 TOYOTA FJ CRUISER
Component	STRUCTURE:BODY
Date of Incident	July 1, 2021
Date Filed	April 6, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	FL

Consumer Description

Notable frame rust and corrosion. Available for inspection upon request. Safety risk if any parts of frame are rusted through and vehicle has no structural support. Confirmed by independent service center. Inspected during each Toyota service, including one done in March 2021 prior to purchasing vehicle. Documentation does not mention frame/structural rust anywhere. Initial photographs of frame rust done prior to first oil change in July 2021. Was told it was just surface rust and could be "sanded down" and it would be good as new. No warning messages.

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