NHTSA Complaint #11373905 — 2014 TOYOTA FJ CRUISER

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11373905
Vehicle	2014 TOYOTA FJ CRUISER
Component	STRUCTURE:BODY
Date of Incident	August 1, 2020
Date Filed	November 10, 2020
Mileage	35,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	WA

Consumer Description

CONDITION IS CONTINUOUS: WHEN VEH. IS IN MOTION OR PARKED WITH MOTOR RUNNING OR MOTOR IS NOT RUNNING.. BACK DOOR OF VEHICLE CANOT BE UNLOCKED WITH A KEY AS SUGGESTED ON PAGE 40 OF OWNERS MANUAL.. OR WHEN USING WIRELESS REMOTE, OR DOOR SWITCH.THIS CONDITION WAS FIRST NOTICED WHEN THE VEHICLE WAS PARKED AND MOTOR NOT RUNNING.. DRIVER AND PASSENGER DOORS DO WORK PROPERLY WITH THE KEY. BOTH SIDE DOORS WORK PROPERLY USING A KEY AS DESCIBED ON PAGE 35 OF THE OWNERS MANUAL., THE GLASS HATCH CANNOT BE OPEND WITH A KET AS SUGGESTED ON PAGE 45 OF THE OWNERS MANUAL, I DO NOT KNOW THE CAUSE OF THIS MALFUNCTION.,THESE CONDITIONS ARE A SAFETY HAZZARD.

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