NHTSA Complaint #11459720 — 2021 HONDA CR-V HYBRID

As my wife and I were driving downtown at about 20 mph on a regular city street with no cars in front of us, the automatic breaking system suddenly beeped and slammed on the breaks, giving us whiplash. There was clearly some kind of failure in the collision mitigation breaking system. Previously, the orange "BREAK" light sometimes came on the dashboard if you got too close to the car in front but it was always accurate--there always was a car in front of us. But this time it was really startling because there was nothing in front of us and it almost caused an accident because the car behind us obviously wasn't expecting us to stop suddenly. We have a 2021 Honda CRV hybrid and have had no other problems with it. We haven't had any maintenance on it in besides a bit of standard care (oil change, tire rotation) so I assume whatever problem it has has been there since the purchase (we are the car's original owner). Overall it was quite worrying.