NHTSA Complaint #11453878 — 2021 HONDA CR-V HYBRID

We were driving at about 45-50mph on a 4 lane road (2 lanes in each direction) when the car in front of us moved to the right side of the road (bike/turn lane) to make a right turn. There was enough room for the other car to safely turn right without stopping or slowing traffic. The 2021 Honda CRV Hybrid braked suddenly as if to avoid a high speed crash. The collision avoidance feature was on (the car was delivered with the feature activated and it was never turned off.) The car forcefully slammed on the brakes, seatbelts locked up and the driver felt a pop inside the left shoulder blade and neck pain; later in the day, the pain radiated throughout the left side of the back, up to the neck / base of skull and down past the waist. The passenger seatbelt also locked and there were no injuries to the passenger. No passengers or children were in the back seat. The sudden braking caused the car behind the Honda CRV to brake and swerve, but no accident occurred. The vehicle has not been inspected by the dealership or others. Yes, the vehicle is available for inspection upon request. There were no warning lamps and no indication that this was going to occur. This is a serious safety issue and injuries occurred from a car safety feature when there was no imminent danger or collision that was actually needing to be avoided.