NHTSA Complaint #11459609 — 2017 CHEVROLET SUBURBAN

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number 11459609
Vehicle 2017 CHEVROLET SUBURBAN
Component SERVICE BRAKES
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State AR

Consumer Description

The vacuum levels have dropped, causing a huge increase in braking effort. I could be rolling backwards in reverse and have the brake pedal all the way on the floor with all my strength and my car will still be rolling and eventually come to a stop. This is very unsafe and dangerous for me and also for others because it could cause me to roll into someone else’s vehicle. There has been a recall on this issue but I do not believe my car was serviced for it and it is no longer on the recall list. This is something that can be inspected at anytime seeing as it is only getting worse. Another issue I am now having is my transmission is kicking when going in and out of reverse, it won’t shift out of second and my transmission is now having to be rebuilt. I have no service lights on, no warnings and this was very sudden and out of no where.

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