NHTSA Complaint #11459567 — 2015 TESLA MODEL S

BACK OVER PREVENTION issue reported to NHTSA

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Complaint Details

ODI Number 11459567
Vehicle 2015 TESLA MODEL S
Component BACK OVER PREVENTION
Date of Incident
Date Filed
Mileage 56,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

The contact owns a 2015 Tesla Model S. The vehicle had previously been serviced under NHTSA Campaign Number: 21V035000 (Back Over Prevention, Visibility, Exterior Lightning) however, the failure occurred after the recall was repaired. The contact stated that while driving at an 60 mph, the center display screen went black and then rebooted, causing the defroster, the rearview camera display, and the navigational system to become inoperable. The auto pilot function and other unknown warning messages were displayed. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was approximately 56,000. When he reported the failure to Tesla, they believe a firmware update in the near future should fix this problem.

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