NHTSA Complaint #11425871 — 2015 TESLA MODEL S

BACK OVER PREVENTION issue reported to NHTSA

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Complaint Details

ODI Number 11425871
Vehicle 2015 TESLA MODEL S
Component BACK OVER PREVENTION
Date of Incident
Date Filed
Mileage 49,274 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The contact owns a 2015 Tesla Model S. The contact stated while driving at various speeds, the main center display failed not allowing the contact to use the rearview camera, the turn signals, and all the electrical functions. There was no warning light illuminated. The vehicle was taken to a local dealer where it was diagnosed with the eMMC flash memory device needing to be replaced. The vehicle was repaired. The contact stated that a couple of days later he received notification of NHTSA campaign number: 21V035000 (Back Over Prevention, Visibility, Exterior lighting). The manufacturer was informed of the failure and referred the contact to the NHTSA for assistance. The failure mileage was approximately 49,274.

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