NHTSA Complaint #11459229 — 2017 FORD ESCAPE

The contact owns a 2017 Ford Escape. The contact stated while reversing, the rearview camera image was blurry with a warning message indicating that the rearview camera was not functioning properly. The contact stated that the failure was intermittent. The dealer was notified of the failure and informed the contact that there was no open recall associated to the failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 68,000.