NHTSA Complaint #11459227 — 2017 FORD F-250

I have taken my truck into the dealer to report my tailgate opening by itself but they said there is no recall. Recently it opened while pulling a trailer and it has caused damage. The dealer is still telling me that they do not have any options to fix it and are not willing to pay for the fix, even though they did one fix once before. This is a well documented issue reported by many people on the internet. I believe there was a recall for this on this model truck but my VIN was excluded for some reason and it should not have been. This occurs typically when you come to a stop. In my case we were pulling out of a driveway, turning right and because the tailgate dropped without our knowledge then it crushed the tailgate into the trailer. I reported this to the dealer on 6/19/2020 where they did no repairs. I reported it again on Jan 6th 2021 where they did modify the wiring harness and added jumper pi, per 19S48B. However this repair did not work and the tailgate continues to randomly open.