NHTSA Complaint #11562498 — 2017 FORD F-250

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11562498
Vehicle 2017 FORD F-250
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NM

Consumer Description

My vista sunroof on my 2017 F250 Super Duty Platinum made a popping noise and failed to open when I attempted to open it. It became bound to the rear glass which in turn commenced to fracture across the entire piece. Fortunately no one was injured as this glass could have dropped large shards into the cab. I an concerned that this could still present a problem when driving and is an imminent safety hazard. I found out that this is a common issue that Ford is aware of on the F series trucks with the panoramic roofs and it is due to the rail/track system fracturing on the front glass (sunroof) and will not replace/repair it because it is not under warranty. This a safety hazard for passengers due to a manufacturer defect and poor design and needs to be replaced immediately to avoid any risks.

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