NHTSA Complaint #11459157 — 2011 BMW 328I

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11459157
Vehicle 2011 BMW 328I
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

What component or system failed or malfunctioned, and is it available for inspection upon request? Footwell module. Computer system that controls turn signals, headlights, highbeams, windows, door locks etc. Yes it is available for inspection. How was your safety or the safety of others put at risk? I can't use my turn signals, highbeams, headlights, Windows. I can't signal my cars lane changes or see clearly at night. I can't roll the windows down or up which creates a unsafe hazard. My child is able to climb out of the window in the back seat while I'm driving. I have zero control over the windows. I can't determine if my child's door is open or closed when the car is in motion. My car doors no longer lock at all. My child can open up the door at any moment that the car is in motion. I'm unable to see at night without my highbeams. I'm now forced to drive with reduced visibility. Has the problem been reproduced or confirmed by a dealer or independent service center? Both by a dealership and independent shop. There have been reconcurring warrantee coverages offered but no recalls despite the clear determinant to safety. Common usage of the vehicle at this point in time is a safety concern of all surrounding users and transportation vehicles. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? The manufacturer has inspected this module concern. I'm very sure that there have been accidents associated with this module malfunction. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There are zero signs of this issue prior to it's failure. The failure had no warning.

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