NHTSA Complaint #11459039 — 2013 VOLKSWAGEN JETTA

POWER TRAIN issue reported to NHTSA

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Complaint Details

ODI Number 11459039
Vehicle 2013 VOLKSWAGEN JETTA
Component POWER TRAIN
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IL

Consumer Description

-The Jetta Hybrid relies on a control unit, called the "Mechatronic unit" to decouple the gasoline engine from the transmission. This, in turn, transfers propulsion to the electric motor, inside the transmission housing. The "Mechatronic" is a highly specialized component, the "brains" of the Jetta's hybrid powertrain, and, therefore, can only be found in the Jetta Hybrid. -Market sales data says that a scant 8,515 Jetta Hybrids were manufactured across model years 2013 - 2016. -An open NHTSA safety recall, 34J6, has been applied to a cross section of the total 8,515 Jetta Hybrids produced. -Per recall 34J6, exactly 2,149 Jetta Hybrids have been included by VIN# in this recall. -Safety recall 34J6 specifically addresses the "Mechatronic Accumulator Housing". -Recall description: Hairline cracks may develop in the accumulator housing of the transmission (mechatronic unit), leaking and leading to insufficient transmission oil pressure. If this happens, the transmission warning light will illuminate in the instrument panel. If the warning light is ignored and the vehicle is driven, the clutch may not engage. There could be a sudden loss of power to the wheels, potentially leading to a vehicle crash.  -This describes EXACTLY the problem we have had TWICE with our 2013 Jetta Hybrid. -Mechatronic unit failed and had to be replaced on our dime at 70,683 miles; 30 June 2016 -Mechatronic unit has failed us again on 16 March 2022 at 142,758 mi. -Exact diagnosis from the VW dealer reads: [error code] P0841 Transmission Fluid Pressure Sensor / Switch. MECHATRONIC UNIT HAS FAILED INTERNALL. CAN NOT GET SEPARATE FROM TRANSMISSION. NEED TO REPLACE TRANSMISSION $7,163. -Our vehicle's VIN# was NOT included as part of 34J6, despite the part that is subject of recall 34J6 having failed us twice. -$7,136 repair estimate is more than the resale value of the vehicle. -We request that NHTSA extend safety recall 34J6 to include our VIN# to compel VW to fix the vehicle. Since Volkswagen no longer stocks the "Mechatronic Un

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