NHTSA Complaint #11458914 — 2012 KIA SPORTAGE

Was driving suv when sudden loss of power to engine, pulled off of highway and loss all power to electrical and to engine, I could smell something burning, upon further inspection after having suv towed to repair shop, I was informed that starter had melted and engine had seized up, I have contacted Kia dealership 3 times with no response from them, I also contacted Kia corp and no response, I also notified the BBB, I know there was a lifetime engine repair of this vehicle and some recall on bearings, I did have knock sensor done as required, I am looking for help in filing a complaint and copies of any recalls that were ever issued to this vehicle, I do not get recall notices sent to me, I own 4 cars, all Kia, other 3 not having issues yet, any help would be appreciated. Consumer stated the warranty has expired, but never received any notices of recalls.