NHTSA Complaint #11458895 — 2015 SUBARU IMPREZA

Yesterday, March 28, 2022 I stopped to run into a shop. Left my windows down because it was hot. My AC fan doesn’t work half the time. When I put my keys in the ignition, the key would not turn to accessories or ignite the car to start. The steering wheel was locked. The park gear shift wouldn’t move. I tried forcing these for at least 15 minutes. I had my emergency key fob and tried it repeatedly,too, but still I don’t know why it turned finally. I took to Subaru today who had a technical bulletin about it, fixed it for no charge. Says letter has gone out but I hadn’t received it. Why? I live alone, am 73, and do not have anyone to call to help. It’s unsafe because one could be stuck in the car when bad weather is outside creating a dangerous situation. Subaru called this Park-Range repair.