NHTSA Complaint #11554123 — 2015 SUBARU IMPREZA

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11554123
Vehicle	2015 SUBARU IMPREZA
Component	UNKNOWN OR OTHER
Date of Incident	November 5, 2023
Date Filed	November 8, 2023
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

Driving the 2015 Subaru Impreza the front hood popped open and crashed into my windshield. Luckily it popped at 30-40 miles per hour and I was able to stop safely. Many damage to the body of the vehicle. It has happened a couple times before (found the hood open) but the safety hook was holding the hood closed. Called the Subaru dealer at San Bernardino and they said that is not a recall for this issue and I asked to talk with a representative and they said someone will call me. After 3 days of waiting to be contacted, I called the insurance to fix the car.

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