NHTSA Complaint #11458816 — 2014 GMC SIERRA 2500

FUEL/PROPULSION SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11458816
Vehicle 2014 GMC SIERRA 2500
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The vehicle experienced a catastrophic failure of the fuel pump while towing a horse trailer on a busy state highway. This was a major safety risk because the vehicle gave no warning before it just stop working. It was a miracle we were able to coast off the highway into a wide spot that was able to accommodate both the truck and the horse trailer. The truck only has 77,000 miles and we are being told that none of the repair is covered under warranty. We were also told that the fuel pump has completely contaminated the entire fuel systems, including the injectors so everything must be replaced. The quote we received from the dealership for this massive repair is $12,208.59. No warning lamps, messages or other symptoms occurred until the truck died. Once the truck died, it could not be restarted and then began displaying a code that said the fuel filter needed to be replaced.

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