NHTSA Complaint #11458772 — 2012 NISSAN ALTIMA STRUCTURE:INTERIOR PANELS:DASHBOARD

Complaint Details

ODI Number	11458772
Vehicle	2012 NISSAN ALTIMA
Component	STRUCTURE:INTERIOR PANELS:DASHBOARD
Date of Incident	November 3, 2021
Date Filed	March 29, 2022
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

The contact owns a 2012 Nissan Altima. The contact stated while starting the vehicle, he noticed that the dashboard was shiny and was melting in a small area. The failure expanded to cover the entire dashboard causing visibility issues while driving. The vehicle was taken to the local dealer; however, the mechanic declined to diagnose the failure without a diagnostic fee being paid. The vehicle had not been repaired. The manufacturer was notified of the failure. The approximate failure mileage was 50,000.

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