NHTSA Complaint #11458619 — 2013 GMC TERRAIN STEERING

Complaint Details

ODI Number	11458619
Vehicle	2013 GMC TERRAIN
Component	STEERING
Date of Incident	February 2, 2021
Date Filed	March 28, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

Previously wrote to NHTSA and filed complaint about problem with steering rack. Steering Rack BECAME a safety issue as the steering would lock up intermittently and even while driving. Repair (complete replacement) cost nearly $2000 with diagnostic fee from dealer. I feel my year should be covered as other years are. Other issues with GMC quality of parts, so I will probably not buy another GMC product. 2013 GMC Terrain SLE. GMC needs to address this issue and treat ALL customers fairly.

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