NHTSA Complaint #11458445 — 2017 KIA SORENTO

Upon driving in the highway at the speed limit of of 75mph my Kia Sorento began to lose control and lose speed when i tried to gain more speed . It was very frightening and i ultimately feared for my life especially when the whole car began to shake violently. Based on the diagnostic report it is the engine control system and yes i agree to have my vehicle inspected because this is highly unacceptable from Kia! I literally just gave Kia my car back in 10/2021 for them to update the engine software and now this! And when i call to make an appointment to get the problem fixed I’m being told i can’t get a loaner car i would be paying a rental car out of pocket for 6 month! I am a single parent of a disable child and Kia thinks that’s ok? My safety was highly put at risk! I could’ve swerved and panicked and hit other cars had i not had gained complete control over my car. There has been no other prior engine light system failures but prior notices in the mail about a prior recall in my car then also i had to pay $252 to get my car towed because i was beyond my insurances mileage