NHTSA Complaint #11458353 — 2016 KIA SORENTO

Took vehicle in 2 day after I received recall notice.Dealership availability was 2 weeks away they told me I needed a starter and few sensors and my bill would $1700. After borrowing the funds called to pick vehicle up and was told by manager he let his master technician take a look at it trying to figure out why I needed a starter. Master technician turned the engine and it locked. They say I’ll have to replace the engine at the cost of $8000. Reason waited to late to bring recall in. Which is insane, I still owe $10,000 on the vehicle that’s not running. Your facilitation in this matter is both wanted and appreciated. Respectfully