NHTSA Complaint #11458297 — 2013 FORD EXPLORER
STEERING:RACK AND PINION:MOUNTING BRACKET issue reported to NHTSA
Complaint Details
| ODI Number | 11458297 |
| Vehicle | 2013 FORD EXPLORER |
| Component | STEERING:RACK AND PINION:MOUNTING BRACKET |
| Date of Incident | |
| Date Filed | |
| Mileage | 147,000 miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | AR |
Consumer Description
The contact owns a 2013 Ford Explorer. The contact stated while reversing out the driveway at 5 MPH, the power steering rack light illuminated on the instrument panel. The contact continued to drive; however, while turning the steering wheel, the steering wheel seized and the contact slammed on the brake pedal to stop the vehicle. The vehicle was taken to a local mechanic and diagnosed with rack and pinion bracket failure. The vehicle was not repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 147,000.
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