NHTSA Complaint #11458255 — 2020 SUBARU ASCENT
ENGINE issue reported to NHTSA
Complaint Details
| ODI Number | 11458255 |
| Vehicle | 2020 SUBARU ASCENT |
| Component | ENGINE |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | ID |
Consumer Description
My Subaru 2020 with 16,000 miles stalled in the middle of driving down the road in Town, I was driving 35 mph when out of nowhere the car stalled. I was able to coast/turn on to a side street. I’m lucky the car had enough momentum to keep going or we would have been hit by traffic as the street we were on is a busy road. The car flashed all the lights when it stalled and refused to crank over, it was low on gas so I called AAA and they brought 5 gallons of gasoline and filled it. The technician then tried to get the vehicle to start but it wouldn’t. Luckily he offered to tow it to my house for free. I have tried multiple times to get the vehicle to start and it wont. It cranks but doesn’t actually move. I don’t know what’s wrong and now I have to have it towed to the the local dealership. This is the second major issue that has happened. The first one was that the transmission failed and with my car having a branded title for being stolen/recovery. Subaru would not replace the transmission at 7,600 miles and I had to find a used one to replace it with. I now just got the recall letter and have messaged Subaru about it.
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