NHTSA Complaint #11458226 — 2011 BUICK LACROSSE

SEAT BELTS:FRONT:RETRACTOR issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number 11458226
Vehicle 2011 BUICK LACROSSE
Component SEAT BELTS:FRONT:RETRACTOR
Date of Incident
Date Filed
Mileage 135,000 miles
Crash Yes
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State TX

Consumer Description

The contact owns a 2011 Buick Lacrosse. The contact stated while the vehicle was at a complete, his son was rear-ended by another vehicle. The air bag warning light illuminated on the instrument panel; however, the air bag did not deploy. As a result, the driver hit his head on the headrest. The driver did seek medical attention for his injury. A police report was filed. The vehicle was drivable. In addition, the seat belt retractor latches were not able to be used after the rear-ended accident. The manufacturer and dealer were not notified of the failure. The approximate failure mileage was 135,000.

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