NHTSA Complaint #11458098 — 2011 FORD F-150

This was a previous complaint: WHILE SITTING AT A RED LIGHT. I NOTICED MY DIGITAL ELECTRONIC GEAR DISPLAY WAS IN 5TH WITH MY FOOT ON THE BRAKE. WHEN I ACCELERATED, ALL OF SUDDEN, THE WRENCH LIGHT APPEARED AND EVERYTHING ON THE DIGITAL DISPLAY APPEARED AS (---). THE TRUCK COULD BARELY ACCELERATE. I DROVE THE TRUCK TO A SAFE AND LOCATION, WITH THE TRUCK BARELY ACCELERATING. I PARKED AND SHUT THE ENGINE OFF. WHEN THE VEHICLE WAS RESTARTED AND PLACED IN DRIVE. THE DIGITAL ELECTRONIC GEAR WAS IN THE 3RD GEAR. MY TRUCK WOULD BARELY ACCELERATE. I WENT TO HAVE A DIAGNOSIS PERFORMED AND THE TROUBLE CODE CAME BACK AS P0720 OUTPUT SHAFT SPEED SENSOR. THIS IS VERY DANGEROUS AND A SAFETY RISK. I'M TERRIFIED TO DRIVE ON THE INTERSTATE BECAUSE MY TRUCK MAY ALL OF SUDDEN DOWNSHIFT TO 1ST AND CAUSE AN ACCIDENT. I HAVE A NEWBORN CHILD AND I'M TERRIFIED TO DRIVE AROUND WITH MY NEWBORN. I PURCHASE MY VEHICLE BRAND NEW AND I ONLY HAVE APPROX 83,000 MILES ON THE VEHICLE AS OF TODAY. THIS SHOULD NOT BE HAPPENING. THERE HAS TO BE A RECALL ON THIS VEHICLE, EVEN THOUGH I HAVE CHECKED TO SEE IF THERE IS A RECALL. SOME VEHICLES PRODUCED AT THIS TIME MAY BEEN LEFT OFF THIS RECALL. I FIRMLY BELIEVE MY VEHICLE WAS LEFT OFF THE RECALL LIST. I AM AWARE OF A RECALL SIMILAR TO MY INCIDENT BUT MY VEHICLE IS NOT INCLUDED. AS OF 3/24/2022, A FEW YEARS BACK MY TRUCK WAS SUPPOSEDLY INVOLVED IN A RECALL. THE TRUCK WAS TAKING TO A FORD DEALERSHIP TO HAVE SOFTWARE UPDATED. SINCE THEN THE TRUCK HAS REPEATDLY HAD THE SAME INCIDENTS TO OCCUR SINCE THE SUPPOSEDLY SOFTWARE UPDATE. IN THE LAST 3 MONTHS THE INCIDENTS HAVE BEEN OCCURING FREQUENTLY. ON TODAY (3/24/2022) THE TRUCK SUDDENLY DOWNSHIFTED TO 1ST GEAR. I HAD TO SWERVE TO THE SIDE OF THE ROAD IN WHICH I ALMOST FLIPPED MY TRUCK OVER. I ALSO HAD MY 3 YEAR OLD IN THE BACK SEAT AND HE WAS TERRIFIED. I WAS TERRIFIED AS WELL. MY TRUCK ONLY HAS 112780 MILES AND THIS SHOULD NOT BE HAPPENING. FOR THE PAST 3 YEARS I HAVE BEEN LIVING IN FEAR WHEN DRIVING MY TRUCK.