NHTSA Complaint #11458056 — 2016 FORD FOCUS

POWER TRAIN:AUTOMATIC TRANSMISSION issue reported to NHTSA

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Complaint Details

ODI Number 11458056
Vehicle 2016 FORD FOCUS
Component POWER TRAIN:AUTOMATIC TRANSMISSION
Date of Incident
Date Filed
Mileage 65,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MS

Consumer Description

The contact owns a 2016 Ford Focus. The contact stated while her daughter was either stopped at a traffic light or traffic sign and attempting to move off, the vehicle would inadvertently lunge forward. Additionally, the vehicle would shift with a loud thumping noise. The contact stated her daughter did not notice any warning lights illuminated. The vehicle had been taken to a dealer but had not been diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 65,000.

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