NHTSA Complaint #11458032 — 2015 GMC CANYON

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11458032
Vehicle	2015 GMC CANYON
Component	UNKNOWN OR OTHER
Date of Incident	March 23, 2022
Date Filed	March 23, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

GMC Service Bulletin - PI1429B Ignition Key cannot be removed and /or does not rotate to the off position. If you place the truck in park and turn off the switch - the key does not rotate to the off position (it only goes to the accessory position) so you cannot remove the key. You have to start it back up and move the truck forward and backward a number of times until the key is able to be removed. There are numerous posts on GMC and Chevrolet forums throughout the internet on this same issue. Cannot imagine why this safety concern is not being addressed with a recall. Gear shift assembly or Part # 23397472 is the most common posts. This happened numerous times but on 03/23/2022 it has happened every time I have tried to turn the truck off.

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