NHTSA Complaint #11457980 — 2016 FORD EXPLORER

SEAT BELTS issue reported to NHTSA

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Complaint Details

ODI Number 11457980
Vehicle 2016 FORD EXPLORER
Component SEAT BELTS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

The Passenger second row seatbelt will not latch, The Ford Dealer want's $240.00 to diagnose the problem. The passenger second row seatbelt has an airbag built in, so it will be an expensive replacement, something I do not feel should be at a cost to the consumer. Major Safety issue in my opinion! We noticed it when we tried to latch out handicap teenager in the car, since we could not latch her in, we had to move her to the other side of the car.

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