NHTSA Complaint #11457930 — 2019 SUBARU FORESTER

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11457930
Vehicle 2019 SUBARU FORESTER
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MN

Consumer Description

The windshield on my 2019 Subaru has cracked for the second time. This has taken away many of the safety features that comes with the car due to the cameras not working properly or not at all. This second time it cracked its cost me money through my insurance company. No one has physically seen my windshield except me. I currently have photos with Progressive and they’re still reviewing my claim. This happened once before when a cement crew had sawed cement fibers into the side of my car and just so happened to crack the windshield in the process. But the angle from which they were spraying the cement fibers didn’t make sense at the time. Then it cracked a second time and I looked online. I found the lawsuit and other people complaining online about their windshields as well. The second time it cracked, I do not know how. I came out to my car to find an impact point and spider cracks coming from it. I’m thinking a rock hit it on the highway but didn’t fully crack until it snowed or something.

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#11564371 Windshield spontaneously cracked without any known impact or damage. Vehicle was not in motion at time. Sitting at st...

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