NHTSA Complaint #11457787 — 2016 KIA SORENTO

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11457787
Vehicle 2016 KIA SORENTO
Component ENGINE
Date of Incident
Date Filed
Mileage 94,500 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

While on the highway and driving 75 miles per hour, the car engine seized with no warning at all. There were no warnings on the dash and the engine completely died. The mechanic said he has already had 3 of the exact same instances happen this week alone. The mechanic himself had the same exact issue happen. He explained there was oil in it, and this is a nationwide problem with Kia Sorento's. My dealer said they can't even diagnose the car for two months! Once it's approved to fix, it will be another 2-3 months! The car only had 94,500 miles on it. I asked the dealer what folks are doing and she said they're buying "beater" cars in the meantime. Well we are all left with no trade in value for our car, we have no transportation for 6 months, and vehicles are at an all time high right now. What are consumers supposed to do?!? Kia needs to make right with this. Most folks can't afford to be without a vehicle for 6 months.

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