NHTSA Complaint #11457772 — 2014 DODGE DURANGO

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number 11457772
Vehicle 2014 DODGE DURANGO
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State KS

Consumer Description

The moonroof of the car spontaneously exploded as we were driving down the interstate. There was no incident that caused this...nothing struck our car, we did not go over any bumps or anything like that. There was a very loud explosion sound and the glass shattered into hundreds of pieces. Thank god we had the sunshade closed at the time. Our children were riding in the second row and would have had glass fly at them at 75 miles an hour. It was an incredibly scary incident. We looked this up and it seems to be a known problem with many cars with moonroofs, yet no one seems to be doing anything about it. This glass needs to be tempered like the windshield! We are in the process of getting it repaired at the dealership yet. They are not taking any responsibility for it being a defect and are charging us the full amount to have it replaced. $1600. I

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