NHTSA Complaint #11457359 — 2021 VOLKSWAGEN ATLAS

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11457359
Vehicle	2021 VOLKSWAGEN ATLAS
Component	SERVICE BRAKES
Date of Incident	February 14, 2022
Date Filed	March 18, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

After starting the car and trying to reverse, the car would not go into reverse. In addition all warning on the dashboard went off and the windows rolled down. The car would not move. After shutting down and restarting the car it proceeded to accelerate only to suddenly brake in the middle of the road as if the emergency brake was activated. The windows would roll down again and all the warning signs on the dash would appear. I took my car to the dealer and I was told that it was the door latch and there was no Estimated amount of time for completition. This has been 4 weeks now. I have had my car for only 6 months.

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