NHTSA Complaint #11457286 — 2014 CHEVROLET TRAVERSE
ELECTRICAL SYSTEM issue reported to NHTSA
Complaint Details
| ODI Number | 11457286 |
| Vehicle | 2014 CHEVROLET TRAVERSE |
| Component | ELECTRICAL SYSTEM |
| Date of Incident | |
| Date Filed | |
| Mileage | N/A miles |
| Crash | No |
| Fire | No |
| Injuries | 0 |
| Deaths | 0 |
| Vehicle Towed | No |
| State | TX |
Consumer Description
The fuse block/box has been identified, as the problem by the manufacturer and reported to the dealer service centers. There have been numerous complaints filed on the 2014 Chevrolet Traverse fuse block. Service techs were instructed (years ago) to look at the fuse block when the following problems were reported by the owner. If they knew to instruct their techs to look at the fuse block/box, then they knew it was defective - it should have been recalled/replaced at that time. Since it wasn't, there have been ongoing safety risk to many vehicle owners and passengers. It has also required owners to pay hundreds of dollars to repair/replace the known defective part; I just paid $965.00. While driving at any speed, the car will begin shaking/jerking; dashboard messages begin: Engine Power is Reduced, Traction Control Off, Service Stabilitrak, along with the Service Engine light. In the city, before you can move over out of traffic, the engine stalls/stops. You are in the middle of the street with no engine power, no steering, and no brakes. This is very dangerous and can immediately result in an accident...to you/the driver, or cause an accident further behind, when the other drivers can't see that traffic has stopped. Even with flashers on, it may take several attempts to get the vehicle started again. The same situation occurred last year traveling down a highway at a speed of 70 mph, while we (myself and spouse) were able to pull off the road, had the car not started again - we would have had a towing bill back to the dealership service center. We were not told about the fuse block/box (known) problem at that time. I am truly shocked, very disappointed and angry to learn (on my own) that the safety of my granddaughter (from birth) has been a risk every time we traveled in my vehicle. She and I travel alone, sometimes up to 3/4 hrs. away to see family, and could have been in an accident or stranded on the side of a highway, or street, many times.
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