NHTSA Complaint #11457167 — 2021 VOLKSWAGEN ATLAS

AIR BAGS issue reported to NHTSA

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Complaint Details

ODI Number 11457167
Vehicle 2021 VOLKSWAGEN ATLAS
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NY

Consumer Description

My airbag light randomly went on a few days after my 10k miles inspection at the Platinum VW dealership in Hicksville, NY. I brought it in and was told there is a safety issue due to a faulty sensor in the passenger side door which can both cause the airbag not to deploy (or to randomly deploy) and can also cause the parking break to automatically engage while the car is in motion. While the VW dealership was totally not transparent about this, the rental agency told me that i was there were more than 15 customers before me with the same issue in the same car, and that one such customer's breaks automatically deployed while the car was in motion at over 30mph. I called VK corporate and they

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