NHTSA Complaint #11456993 — 2016 KIA SORENTO

in August of 2021 I received a mailer notifying me of a recall & software update to prevent my engine from blowing up. I immediately scheduled the software update for the begining of September and that was completed. In October of 2021 I was driving the vehicle when it began to make an odd noise. No dashboard lights were triggered -so I tried to get to my next stop to evaluate, on the way the vehicle remained on but the ability to use the gas and actually increase speed ceased. It was sputtering when I was able to pull off into a parking lot and the check engine light finally appeared. We evaluated the oil and it was dry. No oil lights ever appeared. Had this occurred on a highway or busy roadway this could have had a tragic ending. The vehicle was regularly serviced per service schedule. The vehicle had a recent oil change before the software update and a multipoint inspection with the software update. The vehicle had to be towed and evaluated at the dealership which determined it was covered under the new warranty due to class action lawsuit on the faulty engines. Repairs took almost a month and the warranty coverage was denied and argued repeatedly.