NHTSA Complaint #11456972 — 2018 MAZDA CX-5

VEHICLE SPEED CONTROL:CABLES issue reported to NHTSA

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Complaint Details

ODI Number 11456972
Vehicle 2018 MAZDA CX-5
Component VEHICLE SPEED CONTROL:CABLES
Date of Incident
Date Filed
Mileage 15,154 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IN

Consumer Description

The contact owns a 2018 Mazda CX-5. The contact stated that while driving at various speeds with the cruise control and the auto distance features activated, the vehicle would not accelerate while depressing the accelerator pedal. On several occasions while attempting to accelerate overtake a second vehicle, the speed suddenly decelerated instead. After turning off and restarting the vehicle, the vehicle operated as designed. During the failure, the Automatic Braking and Back Over Prevention camera was displayed. No further information was available. The vehicle was taken to the local dealer who performed a software update and later replaced the throttle body however, the failure recurred. The manufacturer was not yet notified of the failure. The failure mileage was 15,154.

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