NHTSA Complaint #11456853 — 2021 SUBARU CROSSTREK

I bought a 2021 Subaru Crosstrek in August 2021 and noticed that the hood has been very difficult to get open and closed. I brought it to the dealership and they did not do a thing about it. When I would try to pop the hood it wouldn't pop up at all and when I would get on the road it would come undone on it's own. It never came flying up over the windshield impairing my vision so the secondary safety latch was working properly but the fact that the Subaru dealership said nothing was wrong with it was concerning. A separate mechanic not related to Subaru looked at it and adjusted something under the hood so that it is easier to get open and doesn't do this anymore but I still want to report it because I believe that it is a safety issue others could be facing with this vehicle. Closing the hood without slamming it down and getting it to lock down into place is still difficult. No Police were involved in looking into this issue. The only warning light that I had was when the hood opened while I drove on a high speed roadway and it was to notify me that the hood has opened, but as I stated previously the secondary latch worked properly but if it hadn't it would have definitely impaired my vision and could have caused an accident. Thank you for your time.