NHTSA Complaint #11456850 — 2012 CHEVROLET EQUINOX

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number	11456850
Vehicle	2012 CHEVROLET EQUINOX
Component	STRUCTURE:BODY
Date of Incident	November 26, 2021
Date Filed	March 15, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	IL

Consumer Description

The trailing arm bracket rotten through the frame. This is due to premature rusting/rotting of the frame. Apparently Chevy has had this problem, every I spoke to kept saying "check with Chevy for recall" The dealer tried to fix the problem by (modifying the trailer arm? not sure what that means) but approximately two weeks later it went through the frame again. Took it back to dealer but they were unable to fix this problem and sent me on my way. It was a very good thing that while driving this vehicle nothing major happened. I found a body shop that tackled this and fixed the frame. It was very expensive and I feel Chevy should be responsible. I have attached pictures that the R&M Auto Body gave us.

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