NHTSA Complaint #11456776 — 2018 CHEVROLET IMPALA

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11456776
Vehicle	2018 CHEVROLET IMPALA
Component	UNKNOWN OR OTHER
Date of Incident	March 6, 2022
Date Filed	March 15, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

Ii purchased the car new. at 3 years and 3 months the evaporator core failed dumping the Freon. I realize you stated the A/C is not a safety item but I read many complaint on this vehicle on the internet. I am a retired mechanic and the failure rate for evaporators is very low. I changed out maybe 10 in 30 years working on vehicles. This needs to be looked into and addressed by GM and corrected. Any help would be greatly appreciated.

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