NHTSA Complaint #11456731 — 2021 VOLKSWAGEN ID.4

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING issue reported to NHTSA

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Complaint Details

ODI Number	11456731
Vehicle	2021 VOLKSWAGEN ID.4
Component	FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Date of Incident	March 1, 2022
Date Filed	March 15, 2022
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	OH

Consumer Description

The automatic emergency braking system does not work at all. The lane keeping assistance feature has tried to ram me into concrete walls on the freeway. It has tried to ram me into metal exit fencing. It has tried to ram me into semi trucks. it has tried to run me off the road entirely. This system reacts inappropriately and when it reacts it over corrects by a large margin. It also cannot detect most types of lane markings. This happens all the time it isn't a single incident. Did I mention that there is no way to permanently disable the system?

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