NHTSA Complaint #11657160 — 2021 VOLKSWAGEN ID.4

AIR BAGS issue reported to NHTSA

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Crash 1 Injury

Complaint Details

ODI Number 11657160
Vehicle 2021 VOLKSWAGEN ID.4
Component AIR BAGS
Date of Incident
Date Filed
Mileage N/A miles
Crash Yes
Fire No
Injuries 1
Deaths 0
Vehicle Towed No
State CA

Consumer Description

I was driving at 35 mph when the front doors began unlocking and locking rapidly three times, then both front doors fell open ajar, at the same time the screen went grey with a triangle ! icon as an audile alarm went off then the drivers side curtain airbag deployed forcing the steering wheel to the right causing the vehicle to collide head on into an electric utility pole. I tried to brake but was pushed by airbag from brake pedal. I was wearing a seat belt but suffered an burn from the airbag on right inner forearm that was impression of VW logo and has resulted in lasting scar, I had modest right wrist sprain and right shin contusion, abrasion. The vehicle rolled back in the road and was towed and later totaled by insurance. The automatic braking detection nor any other airbag deployed on collision.

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