NHTSA Complaint #11456614 — 2022 RAM 5500

FUEL/PROPULSION SYSTEM issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11456614
Vehicle 2022 RAM 5500
Component FUEL/PROPULSION SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State DE

Consumer Description

Owners manual and marketing documents for 2022 RAM 5500 contain incomplete and obsolete information about diesel fueling requirements causing increased safety risk for drivers. These documents imply that without B20 option / package, vehicle cannot be safely fueled with diesel that contains ANY percentage of bio mass. Fuel must be straight petro diesel (B0) which is impossible to obtain in most of the United States as many states mandate at least 5% bio mass (B5). In addition, for the past few years, B20 optioned vehicles have not been available from RAM leaving customers with no choice but to buy non B20 vehicles and use them with fuel that contains at least some bio mass. Call to RAM indicated that since 2019, vehicles with Cummins 6.7 diesel engine may be safety fueled and operated with up to 20% bio mass (B20). This information has been conveniently omitted from owners manuals and marketing material. Safety risk; Currently many customers are on the road and driving longer than necessary to obtain B0 fuel. This causes increased risk of accidents for every one. In addition, drivers are polluting the environment driving more than necessary searching for B0 diesel. The increased pollution causes safety risk for all humans and animals as toxic fumes are emitted from RAM trucks with needless driving. I am requesting NHTSA intervene on behalf of US customers to require FCA LLC / Stellantis N.A to do the following: 1) Identify by VIN which vehicles may be safety operated on B20 and send owners a written notice so there is clarity on B20 diesel fueling options. 2) NHTSA require FCA LLC / Stellantis N.A update the owners manual on B20 fueling options and make an electronic copy available to all owners for future reference. 3) Notify all dealers of the B20 fueling option so they can inform customers correctly of this green fueling alternative.

Related Complaints for the 2022 RAM 5500

Recent Complaints for the 2022 RAM 5500

#11642692 STEERING Our driver told us that he lost steering. At 35 mph on a open highway (which is confirmed by our gps). He also has a ...
#11623278 POWER TRAIN Dealership confirmed K1 and K2 snap ring failure on a 22 Dodge Ram under warranty with 15933 miles. Transmission was ...
#11620325 POWER TRAIN The contact owns a 2022 Ram 5500. The contact stated while driving at approximately 40 MPH, the vehicle was losing fo...
#11620325 POWER TRAIN:AUTOMATIC TRANSMISSION The contact owns a 2022 Ram 5500. The contact stated while driving at approximately 40 MPH, the vehicle was losing fo...
#11605587 POWER TRAIN The contact owns a 2022 Ram 5500. The contact stated while driving 50–55 MPH, the vehicle lost motive power due to th...
Check any vehicle history by VIN - Free vehicle history report