NHTSA Complaint #11456445 — 2013 DODGE DURANGO

SEATS issue reported to NHTSA

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Complaint Details

ODI Number 11456445
Vehicle 2013 DODGE DURANGO
Component SEATS
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State LA

Consumer Description

While my wife was driving the passenger seat headrest popped out for no apparent reason. The headrest will not pop into place. We are concerned with the remaining headrest in the car for fear they will pop out at any moment. Please let’s try to resolve this problem before someone looses a life due to a problem we know exists. Will you all also please send info on possible solutions. There are many forums stating solutions but the headrest will not pop back in. The suv was not involved in any collision for this to have happened. Please help

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