NHTSA Complaint #11456334 — 2013 FORD ESCAPE

The contact's daughter owns a 2013 Ford Escape. The contact stated that her daughter's vehicle would overheat while driving at various speeds as the low engine coolant light would appear on the instrument panel. The contact had taken the vehicle to several independent mechanics where they discovered that coolant had leaked into the engine. After several repairs, the failure persisted. The contact then stated that while her daughter was driving 65 MPH, the vehicle shut-off without warning. Due to the failure, her daughter had the vehicle towed to a dealer where they informed her that her vehicle was not included in NHTSA Campaign Number: 12V431000 (Engine and Engine Cooling). The manufacturer had been notified of the failure but offered no assistance. The contact was referred to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 90,000.