NHTSA Complaint #11456312 — 2022 TESLA MODEL S

The contact owns a 2022 Tesla Model S. The contact stated while pulling out of the garage without the seat belt securely fastened, the audible seat belt reminder failed to engage. The contact stated that the vehicle was taken to a Tesla service center twice, where it was diagnosed that the software needed to be updated; however, the service center advised the contact that they were unable to update the software on his vehicle for unknown reasons. Additionally, a Tesla mobile technician came to the contact's residence to repair the failure but was unable to update the software. The vehicle was not repaired. The contact stated upon contacting the Tesla service center he had previously taken the vehicle to, to inquire whether a recall was associated to the failure, he was referred to the NHTSA.gov website. The contact became aware that the VIN was included in NHTSA Campaign Numbers: 22V045000 (Electrical System, Seat Belts) and 22V063000 (Electrical System, Forward Collision Avoidance). The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 400. Parts distribution disconnect.