NHTSA Complaint #11456096 — 2013 CHRYSLER TOWN AND COUNTRY

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11456096
Vehicle	2013 CHRYSLER TOWN AND COUNTRY
Component	SERVICE BRAKES
Date of Incident	March 4, 2022
Date Filed	March 10, 2022
Mileage	36,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

The contact owns a 2013 Chrysler Town and Country. The contact stated while driving 30 MPH and approaching a stop sign while depressing the brake pedal the vehicle failed to stop. The contact stated no warning light was illuminated. The contact stated she began to forcefully depress on the brake pedal and was able to stop and park the vehicle. The contact was able to continue driving the vehicle. The contact stated she continued to experience the failure. The contact took the vehicle to the local dealer however, the mechanic was unable to duplicate the failure. The contact stated she continued to experience the failure. The manufacturer had been informed of the failure. The failure mileage was approximately 36,000.

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